The following Terms & Conditions information pertains to:

  1. Website Usage
  2. Event Attendance
  3. Cancellation Policy



By accessing the website at http://www.techfestconf.com/customer-experience/aus/ you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

Use License
Permission is granted to temporarily download one copy of the materials (information or software) on The Eventful Group’s website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

Modify or copy the materials; use the materials for any commercial purpose, or for any public display (commercial or non-commercial); attempt to decompile or reverse engineer any software contained on The Eventful Group’s website; remove any copyright or other proprietary notations from the materials; or transfer the materials to another person or “mirror” the materials on any other server.

This license shall automatically terminate if you violate any of these restrictions and may be terminated by The Eventful Group at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

The materials on The Eventful Group’s website are provided on an ‘as is’ basis. The Eventful Group makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

Further, The Eventful Group does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

In no event shall The Eventful Group or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on The Eventful Group’s website, even if The Eventful Group or a The Eventful Group authorised representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

Accuracy of Materials
The materials appearing on The Eventful Group’s website could include technical, typographical, or photographic errors. The Eventful Group does not warrant that any of the materials on its website are accurate, complete or current. The Eventful Group may make changes to the materials contained on its website at any time without notice. However The Eventful Group does not make any commitment to update the materials.

The Eventful Group has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by The Eventful Group of the site. Use of any such linked website is at the user’s own risk.

The Eventful Group may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.

Governing Law
These terms and conditions are governed by and construed in accordance with the laws of Australia & South Africa and you irrevocably submit to the exclusive jurisdiction of the courts in these States or locations.


The Eventful Group uses the personal data you provide in this registration for the purposes of administering your participation in this event. To this end, The Eventful Group may disclose your personal data to third party service providers (e.g. mailing houses and any other providers engaged by The Eventful Group to assist in the conduct of the Event).

The Eventful Group may also disclose your personal data to other Event Attendees but will do so solely in connection with the event attendee list and always in compliance with applicable data protection laws. Except as described herein, The Eventful Group will not disclose your personal data to any other third party without your consent except where required to do so by law.

To enhance networking opportunities at the event, The Eventful Group include every attendees’ contact details (includes email and phone number) in (i) networking list and (ii) the conference app.

(i) During the registration confirmation process, attendees are advised to contact the Event Director if they DO NOT wish to be included in the Networking List.

(ii) Attendees who download the event app are given the opportunity to have their details made public (visible in the app) or kept private. This includes allowing messaging via the Event App. By allowing messaging and being visible in the app, this constitutes express consent for contact by other event attendees including sponsors, during and post event.

(iii) If during the event you attend a meeting with a sponsor and present your badge for scanning, or when you provide personal data, that information will go to the sponsor for them to use for promotional purposes.

The Eventful Group imposes certain restrictions on the use of multimedia at its Events (i.e. photography, video, audio, online streaming and all future mediums). For Event Sessions, Speaker Presentations and on the Tradeshow Floor.

The Eventful Group prohibits the use of cameras and mobile recording devices. The Eventful Group may hire professional service providers (photo/video/audio/streaming) to document and showcase the Event experience. The Eventful Group also leverages social media (e.g. Twitter and Periscope) (i) to post real-time photos and videos to its Social media feeds, and (ii) display within the Event App. Attendees and sponsors are encouraged to capture their Event experiences in the permitted areas of the Event venue and post their own social content from the Event (text, photos, audio, video, streaming), provided it does not defame other Event Attendees or Sponsors.

Attendees at the event acknowledge and agree as follows: (a) The Eventful Group may edit and use the footage it captures for marketing and promotional activities and for any other lawful purpose in the ordinary course of its business; and (b) Due to the prevalence of mobile recording devices, The Eventful Group disclaims all liability for the capture of your image in any multimedia format by other attendees at the event.

The Eventful Group conferences operate in an open environment, with large numbers of attendees and sponsors.

We encourage you to take the proper precautions during meetings to ensure you do not inadvertently disclose sensitive information to bystanders.

Speaker views and opinions are entirely their own and in no way reflect the views and opinions of The Eventful Group.

During the event or post event, you may receive access to presentation materials provided by Speakers. The Eventful Group is not liable for the information in the presentation materials. You may use them solely for your own internal, non-commercial purposes.

Unauthorised distribution (via sales, copying, posting on intranet/internet) is expressly forbidden. Excerpting or quoting may be permitted with prior written approval.
Attendees at the event may participate in discussions or forums with other companies from the same industry. Participants in these discussions should be aware that conversations should not contravene standard anti-trust guidelines.

Submission of a registration online, by phone, email or fax, constitutes an official registration and intent to attend the event.

3. CANCELLATION POLICY (updated 16.10.17)

The Eventful Group Terms & Conditions of Purchase
All invoices must be paid in full prior to the event. Tickets may not be shared – one delegate per ticket. The Eventful Group Pty Ltd does not provide refunds for cancellations.

Cancellations received in writing more than fourteen days prior to the event date:
Will receive credit to the value of the registration, less a service fee of 15% (+GST) - to be used at a future Eventful Group Pty Ltd event.

Cancellations occurring less than fourteen days (inclusive) of the event date:
Will receive credit to the value of the registration, less a service fee of 25% (+GST) - to be used at a future Eventful Group Pty Ltd event.

Tickets are transferable: a registration may be transferred to another delegate from the same company at any time at no charge.

Credit must be used within one year from the date of issue. Delegates are responsible for any incremental cost in the price of registration.

Your registration for, and participation in, this event organised by The Eventful Group constitutes your acknowledgement and agreement to these terms and conditions.