Thank You for Attending
Enterprise Collaboration Tech Fest

150+ people celebrated the technology, ideas, and innovations that are literally transforming the way collaboration is done at work

Meet the 2016 Speakers

The Enterprise Collaboration Technology Festival

The workplace is changing. Less people are working full time. More people are working remotely. Employees are less engaged. New technologies are emerging. Collaboration is not just a better way to do business, it is mission critical. How companies communicate and collaborate is critical to them achieving their goals and objectives. Technology is the tool and enabler that makes it happen. Which is why we are hosting Collaboration Tech Fest. Where a vibrant community of business and technology people, thought leaders and experts come together to share knowledge, experience and innovation. Designed to help each other transform the way collaboration is done at work.

 

 

Thank you to our amazing speakers

 
  • Robyn Randell Burberry

    Robyn Randell

    Vice President IT, Asia Pacific, Burberry (HK)
     
    Forging a Collaborative Culture at Burberry

    James Dellow will discuss the major issues faced by Burberry, as they look to drive social collaboration and embrace a collaborative culture

     
  • Paul-Miller

    Paul Miller

    CEO and Founder, Digital Workplace Group (UK)
     
    Measure the Maturity of Your Digital Workplace

    This visionary and practical workshop, explores and explains how to measure the maturity of your organisation’s digital workplace. What is the quality of your processes and workflow? How does your company perform in terms of stakeholder alignment? How digitally ready are you? These and other core questions are considered, detailed and shared in this six-hour workshop covering seven components of...

    Read more >
     
  • Dion-Hinchcliffe

    Dion Hinchcliffe

    Chief Strategy Officer, ADJUVI. LCC (USA)
     
    Developing an Enterprise Collaboration Strategy for Business Results

    This workshop will provide the information you need to get the most from modern workforce collaboration. During this six-hour in-depth session you will explore the techniques to drive business performance, and explore the tactics YOU can employ to foster effective collaboration within your organisation including: Tools and techniques of digital collaboration Ensure you know the success factors for collaborative initiatives...

    Read more >
     
  • AMOR_Berys_CMYK_large

    Berys Amor

    Director of Technology, Corrs Chambers Westgarth
     
    Creating a Digital Workplace in the Face of Traditional Cultures!

    Many businesses are moving away from traditional closed office setting, adopting an open and flexible workplace design. Delivering greater collaboration within the business, embedding a culture of collaboration and creating an inspiring workplace. In this session a leader of a top tier law firm will explore the affect the workplace has on collaboration. Receive key tips and learn how organisation...

    Read more >
     
  • Silvia_Damiano_ECTF

    Silvia Damiano

    Founder, CEO, About My Brain Institute Pty. Ltd
     
    Building Trust to Optimise Collaboration

    Trust can be defined as the “glue" in the relationships between people. It is essential for a group to work well together and to achieve the desired outcome. This big picture thinking session will be interactive, exploring the benefits of trust, how we can develop it to build a stronger sense of belonging and how to trust oneself in order to trust others. In...

    Read more >
     
  • Ethan_McCarty

    Ethan McCarty

    Global Head of Employee Communications, Bloomberg LP (USA)
     
    Communications Strategy or Collaboration Strategy? Hint: Employees Demand Both

    When it comes to articulating a strategy for enterprise collaboration you may bump up against a philosophical question: is this about collaboration or communication? In this presentation, we’ll discuss the relationship between collaboration and communication, which sometimes becomes a grudge match between the IT team and the Comms, Marketing or HR teams. Ethan McCarty will advocate a user-centric approach that...

    Read more >
     
  • Sharon O

    Sharon O’Dea

    , Independent
     
    Employee Experience Matching Millennial Expectations

    Enterprise social networks can deliver improved engagement - and tangible, bottom-line benefits. But for an ESN to really transform your business, it needs to gain high levels of adoption and use. With over half of Standard Chartered's staff under 30 - millenials - there was an urgent need to bring enterprise tools up to the standards employees had come to...

    Read more >
     
  • Sean_Hallahan

    Sean Hallahan

    Managing Director, TATA Global Beverages Australia
     
    Delivering a Truly Collaborative Workforce

    Last year saw the launch of a number of ambitious goals for one of the largest drinks companies in the world, Tata Global Beverages. Grow market share within its key segments, reduce operating costs to grow profitability and integrating two recently purchased businesses. Plus relocating all employees to a new HQ and launch a new streamlined supply chain process aligning...

    Read more >
     
  • Sarah Blake

    Sarah Blake

    Manager, Business Workflow Services, CSIRO
     
    Fast And Furious at CSIRO

    A challenging reform within Australia’s leading research organisation CSIRO handed it an opportunity to improve and modernise its information management practices and technology. This massive undertaking started small and built incrementally with the rapid adoption of new solutions across the enterprise. CSIRO has developed a 'rinse and repeat' process for developing solutions on their enterprise collaboration platforms - and it...

    Read more >
     
  • Norman S

    Norman Spurr

    Executive Manager IM&T, CSIRO
     
    Fast And Furious at CSIRO

    A challenging reform within Australia’s leading research organisation CSIRO handed it an opportunity to improve and modernise its information management practices and technology. This massive undertaking started small and built incrementally with the rapid adoption of new solutions across the enterprise. CSIRO has developed a 'rinse and repeat' process for developing solutions on their enterprise collaboration platforms - and it...

    Read more >
     
  • Andy L

    Andy Lavender

    Information Governance and Strategy, Independent
     
    Smart Governance Models to Achieve Collaboration

    Powerful collaboration technologies offer unique qualities and abilities to your organisation. However the trade-off often delivers significant information governance challenges that can easily lead to cost blow-outs. This paper is full of savvy tips and recommendations to help lower your technology operating costs whilst still delivering strategic collaboration objectives by adopting strong information governance practices through clear roles and responsibilities....

    Read more >
     
  • James D

    James Dellow

    General Manager, Ripple Effect Group
     
    Challenging the Panel!

    For this session YOU are the panel in a discussion group where the audience on STAGE will challenge you on the issues around Collaboration.  This session is your opportunity to leverage insights gained from the morning sessions where YOU the panel will be asked the questions. Led by: James Dellow – General Manager, Ripple Effect Group

     
  • Julie Challinor

    Julie Challinor

    Manager, IT Professional Services, DuluxGroup
     
    “If You Build It, They Will Come” – Not Necessarily

    The core purpose of DuluxGroup is to help people imagine and create better spaces to live and work. As the company grows organically and through acquisitions, delivering consistently on this purpose remains fundamental to its ongoing success. DuluxGroup embarked on their social collaboration journey in 2013. A strong focus on user adoption has ensured IBM Connections is adding value across...

    Read more >
     
  • Scott Delaney Hydro Tasmania

    Scott Delaney

    Information & Analytics Manager, Hydro Tasmania
     
    Shining Analytics Inside – Uncover What Users Are Really Doing So You Can Help

    Cloud based services, and easily downloadable “apps” are rampant. Employees can easily implement solutions allowing them to work faster and more easily. It’s not that IT groups don’t want users performing well; it’s just that they’re also charged with other imperatives, e.g. meeting compliance requirements. Often the IT group doesn’t know what external services users are accessing. This presentation introduces...

    Read more >
     

View All
 

Research

Enterprise Collaboration Tech Fest’s content curation process is unique – research was conducted via a series of roundtable discussions across Australia and NZ with 125 professionals representing 80+ companies. Participants included senior business and IT leaders responsible for driving collaboration within their organisations.

 
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Who Attended

150+ practitioners from over 75 companies attended this year’s Enterprise Collaboration Tech Fest. It was the perfect environment to hear how some of the world’s leading brands are using collaboration technology to drive productivity, enhance engagement and create a digital workplace employees LOVE.

 
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  • MG

    "Coming from an academic background I really like the research approach - the Round Table discussions. The program is built by the community, for the community, and it's the issues we are facing today."

    Dr Marcus Gibson - Manager of Performance Metrics, AGL Energy
     
  • JP

    "Thought provoking, inspirational, professional and extremely well connected with future business and technological advances."

    Julie Prater - Senior Director - Corporate Services, Systems Support, ATO
     
  • John Dwyer

    "I know the mechanics of “what” you guys do, but there is a spark in your “how” that is just impossible to bolt down. It is in the essence of every one of your people - you do it just so well!"

    John Dwyer - Principal Consultant, Vesta Asia Pacific
     
  • Lisa Dibbs

    "Your conferences are packed with speakers and content which is highly relevant and thought provoking. Providing mountains of practical thought provoking take homes."

    Lisa Dibbs - Director of Marketing, Mater Health Services
     
 
 

Thanks to our awesome sponsors

 
  •  
    K2
     
    Community Partner
     
  •  
    PGi
     
    Community Partner
     
  •  
    Modality
     
    Community Partner
     
  •  
    Salesforce
     
    Foundation Partner
     
  •  
    CSS
     
    Partner
     
  •  
    Rhipe
     
    Activity Partner
     
  •  
    Empired
     
    Activity Partner
     

Measure the Maturity of Your Digital Workplace

This visionary and practical workshop, explores and explains how to measure the maturity of your organisation’s digital workplace. What is the quality of your processes and workflow? How does your company perform in terms of stakeholder alignment? How digitally ready are you? These and other core questions are considered, detailed and shared in this six-hour workshop covering seven components of digital workplace.

  • Communication and Business Intelligence
  • Collaboration and Community
  • Services and Workflow
  • Structure and Coherence
  • Mobility and Flexibility
  • Strategic Alignment and Management
  • Organisational Readiness
We’ll help you understand how to conduct your own self-assessment during the workshop and understand and compare how you rank versus others in the session.

Developing an Enterprise Collaboration Strategy for Business Results

This workshop will provide the information you need to get the most from modern workforce collaboration. During this six-hour in-depth session you will explore the techniques to drive business performance, and explore the tactics YOU can employ to foster effective collaboration within your organisation including:

  • Tools and techniques of digital collaboration
  • Ensure you know the success factors for collaborative initiatives
  • Learn from case studies of successful collaboration projects
  • Methods to tie strategy to operational results
  • Understand how to lay the foundation for improved collaboration
  • Strategies for driving high levels of business performance
Bring your questions and ideas to this strategic workshop and become a champion of the process.

Creating a Digital Workplace in the Face of Traditional Cultures!

Many businesses are moving away from traditional closed office setting, adopting an open and flexible workplace design. Delivering greater collaboration within the business, embedding a culture of collaboration and creating an inspiring workplace. In this session a leader of a top tier law firm will explore the affect the workplace has on collaboration. Receive key tips and learn how organisation can implement new work styles, changing embedded cultures, even when high levels of client confidentiality exist.

  • Exploring the key drivers for workplace change
  • Driving huge environmental and cultural changes in a very traditional industry sector
  • How technology played its part
  • Workplace design is critical to success!
  • What the key success factors were
Three key take-away points:
  1. How the workplace design helps to facilitate increased collaboration – and uncover the business results we have achieved
  2. The technologies that help facilitate a more collaborative workplace
  3. Never, ever underestimate the importance of change management!!

Building Trust to Optimise Collaboration

Trust can be defined as the “glue" in the relationships between people. It is essential for a group to work well together and to achieve the desired outcome. This big picture thinking session will be interactive, exploring the benefits of trust, how we can develop it to build a stronger sense of belonging and how to trust oneself in order to trust others. In this practical session, Silvia Damiano will explore its value and the role trust plays in the collaboration economy.

Communications Strategy or Collaboration Strategy? Hint: Employees Demand Both

When it comes to articulating a strategy for enterprise collaboration you may bump up against a philosophical question: is this about collaboration or communication? In this presentation, we’ll discuss the relationship between collaboration and communication, which sometimes becomes a grudge match between the IT team and the Comms, Marketing or HR teams. Ethan McCarty will advocate a user-centric approach that takes into consideration compassion for the end-users of systems, interactions rather than processes and the power of delightful design to align the camps around a common goal: value to employees and the business. What’s more, the relationships your collaboration team have inside the organization will be crucial to executing successfully.

  • Understand the components of a robust employee communications strategy from an employee’s POV.
  • See examples of Bloomberg’s global employee communications strategy and its elements.
  • See an example of using humor and crowd-sourcing that demonstrates the collaboration/communication hybrid
  • Learn an exercise that you can replicate with your collaboration partners to map critical stakeholder relationships
Three key take-away points:
  1. Communications and collaboration are inextricable intertwined but not in opposition
  2. Mapping a network of stakeholder relationships helps collaboration teams get on the same page
  3. The differences between collaboration and communication have broken down in terms of experience, learn how to use this phenomenon to your advantage

Employee Experience Matching Millennial Expectations

Enterprise social networks can deliver improved engagement - and tangible, bottom-line benefits. But for an ESN to really transform your business, it needs to gain high levels of adoption and use. With over half of Standard Chartered's staff under 30 - millenials - there was an urgent need to bring enterprise tools up to the standards employees had come to expect, as well as reflect the Bank's brand, in order to deliver an employee experience as good as that of our customers. In this session we’ll look at strategies for delivering beautiful user experiences, how this fits into driving adoption, and learn how central to success is delivering something that’s useful to both the organisation and the individuals within it.

  • Making the case for enterprise social to the business – and to users
  • How to identify diverse business needs for collaboration tools
  • Finding and nurturing champions at all levels of the business
  • Building stakeholder support using top-down and bottom-up approaches
  • Overcoming concerns about risk
  • Techniques for communicating about collaboration to drive culture change
Three key take-away points:
  1. How to build support for enterprise collaboration with senior stakeholders – and end users
  2. How to maintain momentum and deliver real culture change (and business value)
  3. How to deal with critics and naysayers

Delivering a Truly Collaborative Workforce

Last year saw the launch of a number of ambitious goals for one of the largest drinks companies in the world, Tata Global Beverages. Grow market share within its key segments, reduce operating costs to grow profitability and integrating two recently purchased businesses. Plus relocating all employees to a new HQ and launch a new streamlined supply chain process aligning with customer service. Despite all of our organisational challenges, hear how they managed to grow revenue by over 30 per cent in an incredibly competitive market. These results were primarily attributable to TWO things—the collaborative and adaptive culture that was built among its people and through creativity and innovation.  Successful bringing new products to market, new services designed with its customers, or new partnerships entered into. This honest discussion will guide participants through the warts and all, real life progression of a corporate acquisition over 12 months & the development of a new collaborative culture using a strengths based approach

  • The vision thing ….the difference between means & ends
  • Leadership in a collaborative environment & how it differs from traditional notions of what leadership should be
  • Strengths based collaboration … what does that really mean? How do we achieve it?
  • The importance of values and how to leverage them
  • What went right & what went wrong … lessons learnt & what I would do differently next time
Three key take-away points:
  1. Understand the very human reasons that prevent true collaboration and how to deal with them
  2. Develop an understanding of the leadership required at any level to build a collaborative team or workplace
  3. Understand the concept of strengths based collaboration and how it can be implemented in their workplace

Fast And Furious at CSIRO

A challenging reform within Australia’s leading research organisation CSIRO handed it an opportunity to improve and modernise its information management practices and technology. This massive undertaking started small and built incrementally with the rapid adoption of new solutions across the enterprise. CSIRO has developed a 'rinse and repeat' process for developing solutions on their enterprise collaboration platforms - and it has nothing to do with the technology! We will turn conventional solution development on its head and will uncover what worked and what didn’t, and why the team is still alive to talk about it!

  • The extend of the problem/opportunity
  • Why people don’t listen when you first start
  • Six insights that will change the way you think about solution delivery
  • What the product looks like and how it works
  • How the workplace and product will evolve over time
Three key take-away points:
  1. Developing a ‘Minimum Viable Product’ for an enterprise
  2. Building repeatable and fast processes to roll out solutions
  3. Strategies we have employed to deal with difficult stakeholders and how we have won them over

Fast And Furious at CSIRO

A challenging reform within Australia’s leading research organisation CSIRO handed it an opportunity to improve and modernise its information management practices and technology. This massive undertaking started small and built incrementally with the rapid adoption of new solutions across the enterprise. CSIRO has developed a 'rinse and repeat' process for developing solutions on their enterprise collaboration platforms - and it has nothing to do with the technology! We will turn conventional solution development on its head and will uncover what worked and what didn’t, and why the team is still alive to talk about it!

  • The extend of the problem/opportunity
  • Why people don’t listen when you first start
  • Six insights that will change the way you think about solution delivery
  • What the product looks like and how it works
  • How the workplace and product will evolve over time
Three key take-away points:
  1. Developing a ‘Minimum Viable Product’ for an enterprise
  2. Building repeatable and fast processes to roll out solutions
  3. Strategies we have employed to deal with difficult stakeholders and how we have won them over

Smart Governance Models to Achieve Collaboration

Powerful collaboration technologies offer unique qualities and abilities to your organisation. However the trade-off often delivers significant information governance challenges that can easily lead to cost blow-outs. This paper is full of savvy tips and recommendations to help lower your technology operating costs whilst still delivering strategic collaboration objectives by adopting strong information governance practices through clear roles and responsibilities. Hear how Andy successfully engaged with key business stakeholders to deliver a high quality collaboration service by:

  • Identifying the goals and scope of the project
  • Determining a fit-for-purpose governance model
  • Establishing an appropriate owner and sponsor
  • Generating the role of business user champions
  • Conducting just-in-time education and training
  • Building a strong community of practice
Three key take-away points:
  1. Tactics to draw up clearly drawn lines of information governance aimed at authority, accountability, and responsibility to be successful.
  2. Heathy working relations and partnerships between the business and IT can help reduce operating costs.
  3. Bringing together all the business user champions to form a community of practice, providing competitive advantage and extending your organisational capability

“If You Build It, They Will Come” – Not Necessarily

The core purpose of DuluxGroup is to help people imagine and create better spaces to live and work. As the company grows organically and through acquisitions, delivering consistently on this purpose remains fundamental to its ongoing success. DuluxGroup embarked on their social collaboration journey in 2013. A strong focus on user adoption has ensured IBM Connections is adding value across the organisation.

  • How to get Executive support from the start (hint: don’t!)
  • Examining the intrinsic links to the organisations culture
  • It all has to start (and end) with the business needs
  • We’ll go through a host of real examples from across the DuluxGroup where social collaboration is adding value (will aim to get a business person to talk)
  • Where has it not taken off, and why?
  • How to maintain momentum
Three key take-away points:
  1. Understand the “pain points”- If you can’t explain the value, don’t expect people to jump on board
  2. Keep sharing the stories to build credibility and advocates
  3. Social tools are just part of the answer 

Shining Analytics Inside – Uncover What Users Are Really Doing So You Can Help

Cloud based services, and easily downloadable “apps” are rampant. Employees can easily implement solutions allowing them to work faster and more easily. It’s not that IT groups don’t want users performing well; it’s just that they’re also charged with other imperatives, e.g. meeting compliance requirements. Often the IT group doesn’t know what external services users are accessing. This presentation introduces analytic methods to uncover the services and apps already in use. We will deliver ways to identify groups of similar users, allowing IT to help those users not only work better but also safely and cost effectively.  Hear how this work will look to reduce their program establishment costs by up to 50% and ensure more effective program spend through significantly reducing the possibility of spend on unwanted or underutilised items.

  • Identifying, finding, accessing and wrangling data
  • The sort of tools and skills you will need to do this
  • Finding the clusters amongst your users – figuring out who really does what and needs what
  • Embedding the analytics - making it all repeatable and automated
Three key take-away points
  1. Understand the techniques to uncover which consumer IT / shadow IT services are already in use amongst their organisation’s users
  2. Approaches that can be used to segment users based upon “what they really do at work”
  3. Ideas of how to productionise and embed these techniques to allow them to be easily repeatable