Celebrating the technology, ideas and innovations that are literally transforming the way collaboration is done at work

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In Digital Transformation, Culture Change Goes Hand in Hand with Tech Change

collaboration tech changeI’ve spent a lot of time in the last few years identifying the best approaches for that urgent enterprise topic of our time, digital transformation. When I first started, I often looked to top examples of organizations that have started the transition and made good progress (see sample case studies below.) More recently I’ve derived insights from my work directly with a number of organizations on their individual transformation journeys.

Ultimately, however, I have determined that the short answer is one that you might expect: There is no single blueprint for transformation that works well for everyone.

Instead, the right steps very much depend on the organization itself. We also know now that there are indeed common success factors we can apply, if we can adapt them to our organizations. Generally, I’ve found that the best method is to employ heuristics on an established framework that takes an organization’s industry traits, cultural inclinations, organizational strengths/weaknesses and uses a generative process to create a starting point for change.

The resulting adapted framework is informed by best practices and industry lessons learned so far. A good place to start for these is Perry Hewitt’s 10 best practices for digital transformation, which she developed when she was Chief Digital Officer at Harvard.

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Filed under: Collaboration Culture, Strategy

Collaboration Lessons from Keolis: How to Identify Your Value Proposition

Laurence Fourcade Enterprise Collaboration Tech Fest 2017We all know that social business collaboration is key in bringing efficiency and heightened engagement to middle and large organisations. Yet, few firms succeed in fully leveraging their online collaboration tools. Why? According to Laurence Fourcade, Vice-President of Knowledge Management and Online Collaboration for Keolis, it’s all about identifying your value proposition.

Laurence will share Keolis’ successful and ever expanding Knowledge Management and Collaboration approach at Enterprise Collaboration Innovation & Tech Fest 2017. She’ll help you understand how to frame collaboration within your company’s strategic objectives, and convince all stakeholders – top management and users alike – to invest into a full programme and actively take part.

Here she explains why your value proposition is make or break for enterprise collaboration projects, the challenges they overcame, and how she ended up in knowledge management.

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Filed under: Collaboration Culture, Enterprise Collaboration Tech Fest Speakers

Enterprise Collaboration Community Snapshot 2017

Enterprise Collaboration Community Snapshot 2017We recently conducted research roundtable groups in Sydney, Melbourne, Brisbane and Auckland which welcomed 80 professionals driving collaboration programmes within their organisations.

Discussions focused on the technology, people and processes that are transforming the way collaboration is done at work.

To get your free copy of this report, fill in the form at the bottom of this page.

 

 

 

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Filed under: Industry Research

How to Get People to Adopt Change With Confidence

ChangeWith only a small percentage of technology implementations being deemed successful, we’re often left scratching our heads about where it all went wrong.

Greg Taylor, Change Management specialist, and speaker at Enterprise Collaboration Innovation & Tech Fest, says it’s all about getting your users to embrace change.

He shares with us his five Ps to help your users adopt change with confidence and give your collaboration technology implementation the best chance to succeed.Continue reading

Filed under: User Adoption

Do You Make These Three Common Governance Mistakes?

MistakeMost organisations understand that a good governance policy is essential for any technology deployment. So they create a governance plan. Done. Unfortunately that’s not the way it works. Governance is a complicated beast and many-a-plan has failed to be implemented because of lack of communication, over complication or producing an epic document that no one reads.

During her presentation at Enterprise Collaboration Innovation & Tech Fest, Knowledge Management expert Susan Hanley outlined three common mistakes people make with governance plans and shares her advice on how you can avoid making them.Continue reading

Filed under: GovernanceTagged with: ,

7 Steps to Developing an Office 365 Roadmap for Your Organisation

Collaboration_technology_roadmapThe importance of planning for an Office 365 implementation cannot be stressed enough- the time spent planning your roadmap could save you three times the effort you would eventually end up spending and cleaning up during implementation.

Confused as to where to start?

Here are seven steps to creating a high level Office 365 or online services roadmap for your organisation.

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Filed under: StrategyTagged with: , ,

Are You Asking the Right Governance Questions?

Cloud_QuestionIt’s been said that there are no stupid questions, only stupid answers. While this is not always true (check out these stupid questions out if you doubt that), there are definitely better questions than others you can be asking.

Knowledge management expert Susan Hanley, believes the trick with good governance is not about asking good or bad questions, it’s about asking the right questions.

Here’s why…

to understand what your governance policy should contain really depends on first understanding what’s important for the business, that is, your business objectives. Once you understand what your business is trying to achieve, you can then work out what needs to be in place to achieve these goals.Continue reading

Filed under: GovernanceTagged with: ,

Bridging the Great Generational Divide

Old_New_Collaboration_TechnologyThe current professional landscape is rapidly changing as 7 million members of Gen Y are entering the workplace. They currently outnumber every other generation in the global workforce as Matures and Baby Boomers retire. This is creating a significant generational divide as the work ethics and attitudes of Gen Y are exponentially different from the Gen X’ers and Baby Boomers who are hiring, managing, and working with them.

With Gen X being the smallest demographic, members of this generation are facing a unique set of challenges as the “sandwich generation” in the workforce. In conjunction with the skills and preferences gap, many employers lack an intricate understanding of the basic strategies needed to hire and engage the best people from Gen X while continuing to develop and retain more senior employees. And many Gen X’ers lack the knowledge and motivation to rise to the top and become leaders in their industries.

The first step in tackling these generational issues is to understand how each generation views itself, the workplace, and those they work with. Here is an infographic that explains some broad differences between the four major generations in the workforce today.

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Filed under: Collaboration CultureTagged with: ,

Your Team Is Connected, But Are They Connecting?

Team_connecting_CollaborationThere’s no doubt that most teams in the corporate world are connected 24/7 thanks to modern technology. From smart calendar apps to help keep track of appointments and projects to joining online meetings, all of our workplace tasks can be handled right in the palm of our hand.

Because of these great business collaboration tools, you’ve conquered the first hurdle of having an effective team—being connected. But while they may be tuned in to work and available at the sound of an incoming email, that doesn’t mean they’re actually connecting as a team.

Workplace relationships are the building blocks to creating and nurturing a high-performing team. Connecting on a personal level in the workplace builds cohesion, a support system and a source of motivation.

Team-building activities are a great way to start bringing a team together—whether they’re working together in person or virtually. I’m sure your eye twitched at the sound of “team-building activities”, but they really are essential to breaking team members out of their shells and showcasing their true personalities.

Here are some possible team-building activities, for both in-person and virtual teams to try.Continue reading

Filed under: Collaboration CultureTagged with: , ,

27 Simple Ways to Rejuvenate Your Collaboration Technology

Rejuvinate_Technology_Plant_HandA lot of collaboration technology projects start off with the best of intentions. You’re absolutely committed to setting up that competition and that launch party will happen. Well, eventually.

It doesn’t matter how good your intentions are, sometimes your other work (you know, that important stuff you do outside of collaboration technology) gets in the way and your project inevitably slips by the wayside.

Well, it’s time to breathe new life into your user adoption plan and get those users back on track and logging into your collaboration technology. Struggling to know where to start?

Here are 27 user adoption ideas, courtesy of digital collaboration pro Richard Harbridge, that should get your creative juices flowing. (Some of these are specific to Microsoft SharePoint but many ideas can be used for any collaboration platform).Continue reading

Filed under: User AdoptionTagged with: ,
 
 

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