The Warehouse Group is a group of retail brands with more than 230 retail stores across New Zealand. Like a lot of businesses, they were heavily reliant on emails as their main channel of communication and collaboration. And like a lot of businesses, they reached a point where they knew they needed to find a better way of working: Multiple versions of documents, overflowing email inboxes and people on different versions of Microsoft Office. It was clearly time for change.
So in line with The Warehouse’s “better, simple, cheaper” ethos, (better for customers, simpler for team and cheaper for profit) they embarked on a journey to find a better way to communicate, collaborate and connect. This started with a roll out of Office 365 to their 2000 employees. Leading the people-centred side of the project was Christine Sewell, Head of Culture and Communications.
She revealed some valuable lessons her team learnt along the way, and some indispensable advice for others about to embark on the same journey during Enterprise Collaboration Tech Fest. Here are the 6 top takeaways from her session.Continue reading