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Social Collaboration for a Purpose: Identify Your Value Proposition

We all know that social business collaboration is key in bringing efficiency and heightened engagement to middle and large organisations. Yet, few firms succeed in fully leveraging their online collaboration tools. Learn how to frame collaboration within your company’s strategic objectives, and convince all stakeholders – top management and users alike – to invest into a full programme and actively take part! Keolis, a global private operator of public transport, will describe their successful and ever expanding Knowledge Management and Collaboration approach.

This presentation will:

  • Provide a description of Keolis, their global context and major stakes
  • Highlight how they collaboratively identified their need for a collaboration tool
  • Describe how they used efficiency gaps to identify use cases and validate their budget
  • List the project team’s engagements towards executive management, and vice-versa
  • Demonstrate Keolis’ success in transforming their work culture
  • Present the next steps as they get more mature

Three key take-away points:

  1. How to identify the existing gaps and aches that can be solved or improved through collaboration
  2. How to sequence your project so as to start quickly, expand constantly and secure long-term engagement and budgets
  3. How to choose relevant KPIs to demonstrate business value and sustain investment