Most organisations understand that a good governance policy is essential for any technology deployment. So they create a governance plan. Done. Unfortunately that’s not the way it works. Governance is a complicated beast and many-a-plan has failed to be implemented because of lack of communication, over complication or producing an epic document that no one reads.
During her presentation at Enterprise Collaboration Innovation & Tech Fest, Knowledge Management expert Susan Hanley outlined three common mistakes people make with governance plans and shares her advice on how you can avoid making them.Continue reading