High Performing Sales Leaders Do These 4 Things Really Well

High Performing Sales Leaders Do These 4 Things Really Well

Sales Innovation & Tech Fest brings together the best sales thought-leaders from around the world. Brian Keller, Director of Sales Training and Development, McKesson Medical-Surgical (USA) is one of them, and we are lucky to have him presenting on the conference stage later this year.   Brian is responsible for the training needs of over 1500 account managers and sales managers in the Medical-Surgical business of McKesson Corporation, a Fortune 5 company. We chatted to Brian about his journey in ...

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Achieving High-Touch Moments in a High-Tech World

Achieving High-Touch Moments in a High-Tech World

Southwest Airlines is the largest low-cost carrier in the world. It’s also regarded by many as the most customer-focussed. Its culture and robust customer experience strategy has kept the brand flying high, raising the bar for other CEM companies around the globe. Heather Figallo is their Senior Director of Innovation, Design & Entrepreneurship and she will be presenting on the Customer Experience Innovation & Tech Fest stage later this year. We caught up with Heather to talk about her CX ...

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Australia’s Top Legal Tech Innovators – Insights From an Expert

Australia’s Top Legal Tech Innovators – Insights From an Expert

Jodie Baker is an innovator, entrepreneur and advocate of #LegalTech. Jodie has an extensive background in law and financial services, and now combines skills from both industries to focus on building tools to manage the business of law. Jodie is the founder and CEO of Xakia, a legal tech company building intuitive software for legal teams. She was the architect, founder and MD of Hive Legal – winner of many of Australia’s leading innovation and law awards. She also founded ...

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5 Steps to Innovate the Sales Process for Major Performance Improvement

5 Steps to Innovate the Sales Process for Major Performance Improvement

Marylou Tyler is a globally renowned sales process improvement expert. As the founder of her company, Strategic Pipeline, she has helped Apple, Bose, Logitech, Prudential, Mastercard and UPS grow their revenue by increasing their sales pipelines. She is also the co-author of the bestselling book, Predictable Revenue. In July Marylou will join us on the Sales Innovation & Tech Fest stage to talk about innovating the sales process for major performance improvement. We caught up with Marylou to get some ...

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eLearning is Dead. 6 Important Things You Need to Know

eLearning is Dead. 6 Important Things You Need to Know

eLearning is dead, people. Let’s face it, our efforts to translate one-on-one analogue learning into digital tools have failed. Despite our best efforts to entice learners with “interactive” content, online communities, and incentives for completion, people remain uninspired and unmotivated. Here’s why: It’s usually boring: boring videos, boring content, multiple choice *sigh* We often assume one size fits all: We know that people have different behaviours and different learning needs so why do we assume that one e-learning solution is ...

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