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26 Oct 2023

Leveraging Artificial Intelligence to Advance Transformative Learning Experiences

Mark Onisk, Chief Content Officer, Skillsoft

In today's fast-paced and volatile environment, the workforce is stretched thin, with demands increasing on constrained resources. Moreover, there are sustained gaps in both tech and power skills, making it difficult for organisations to keep up with the evolving landscape. With constant pressure to remain competitive, companies must find innovative solutions to overcome these obstacles. Rapid advancements in Generative AI have opened up a range of applications that could fundamentally shift this dynamic and propel future economic growth.

AI offers a promising approach to address these problems by automating tasks, augmenting human capabilities, and enabling organisations to adapt swiftly to change. By leveraging AI, businesses can optimise productivity, bridge skills gaps, and effectively navigate the competitive landscape, ensuring long-term success and growth.

With the emergence of generative AI, companies will need to reimagine their skilling and talent initiatives. So the question becomes, where do we go from here? How can organisations transform to capitalise on the disruption? Organisations must consider; the technical skills required to utilise the technology, the human skills to mobilise the organisation and sustain progress, and the ethical and governance skills to responsibly leverage the technology to the benefit of society. 

At Skillsoft, we ultimately believe that GenAI will impact what we learn, how we learn and the ways in which we work.

1. What We Learn

With any emerging technology comes the need for awareness and education across multiple levels and functions of the enterprise. It is the responsibility of the organisation to ensure their employees are trained on the most relevant, in-demand skills across all aspects of AI to help businesses grow.

Not only do employees need to learn the appropriate AI skills, but they need to learn how to collaborate with AI technology to augment their human intelligence. Now more than ever, businesses need a blend of both the tech and human skills to effectively navigate this disruption. By pairing AI technology with creativity, communication, problem-solving, critical thinking, and collaboration, employees will be empowered to do more meaningful work.

From a learning and development perspective, this means having an AI curriculum with a foundation centered around awareness, education, and skill-building.

The curriculum should educate the workforce on the potential impact of AI in their day-to-day jobs, and the opportunities to leverage AI for their everyday work. It should build a common language and shared understanding across the organisation of what GenAI is, while equipping your team members to use it responsibly and effectively.

2. How We Learn

The rich and immersive capabilities of GenAI are giving rise to the next generation of learning experiences, allowing learners to engage with training like never before. We believe that these types of transformative learning experiences more effectively assess employees’ aptitude while immersing them into programs that provide opportunities to apply their knowledge.

3. How We Work

AI will help bridge the skills and talent gap in the workplace and will help to guide us in our own development. But its impact does not stop there. It will become an extension of us by assisting with a range of everyday tasks that will amount to a tremendous impact on productivity.

With the Right Education, Everyone Wins

GenAI will be transformative for organisations of all kinds. It will allow people to think differently about the way they work, the skills they need to succeed, and the way in which they learn. And when armed with the right education, everyone wins.

To learn more about how you can prepare your organisation to capitalise on the opportunity that GenAI provides, drop by the Skillsoft stand at the upcoming L&D Innovation Tech Fest. Register Now!

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