The Data and Digital Uplift Saga: Empowering Over 7000 People with the Skills to Work in the Age of AI

Step behind the scenes of Westpac’s award-winning Data & Digital Capability Uplift, brought to life by the three people who made it happen: a visionary leader, a creative designer, and a pragmatic program manager. This isn’t your typical case study. It’s a fast-paced story of bold choices, creative workarounds, and unexpected cultural shifts. You’ll walk away with real-world strategies for delivering at scale, engaging learners without relying on completion metrics, and using “loud learning” - think digital badges, social buzz, and personal stories - to build momentum that sticks.

• Three voices, one transformation - insights from the visionary lead, pragmatic program manager, and creative learning designer.
• Epic scale, rapid pace - 7000+ employees, 400+ learning assets, delivered in just weeks.
• Learning without mandates - created pull through storytelling, social proof, and personal relevance.
• Made to fit, designed for choice - multi-modal, accessible pathways tailored to real working lives.
• Success without standard KPIs - measured uplift through pre/post goals and visible application.
• Loud learning, lasting impact - badges, alumni buzz, and foyer activations sparked cultural change.

3 Key Learnings

1. Leadership Perspective: How to influence stakeholders, overcome resistance, and drive a cultural shift toward proactive learning.
2. Design Perspective: Practical strategies for crafting engaging, scalable learning experiences using cutting-edge tools and methodologies.
3. Management Perspective: Insights into navigating logistical complexities and delivering results under pressure while fostering long-term organisational 

About Deepti

Deepti Sachdeva is a transformation and learning leader with over a decade of experience helping organisations and people navigate change with empathy and impact. Currently at Westpac, she plays a key role in enabling transformation through learning, workforce change, and engagement. 

Her career journey has been anything but linear - from award-winning television producer to consultant and Director at Deloitte, and now a thought leader in learning and transformation. A first-generation migrant and woman of colour, Deepti brings a unique lens shaped by lived experience, empathy, and a strong belief in the power of storytelling to drive connection and change.
 
She has been recognised globally, winning multiple Brandon Hall, LearnX, and Stevie International Business Awards for her work in learning and development. A regular speaker and MC at industry conferences, Deepti is passionate about building inclusive workplaces and enabling discourse that sparks meaningful change.