System Implementations - Reimagine, Realign, Rewire and build Success

Often, businesses embark on system implementation projects with one goal in mind – To have a successful project delivered on time and on budget. But that’s where the problem begins—because the real goal should be a successful post–go-live experience. True success isn’t just about reaching go-live; it’s about what happens after. In this session, we explore what it takes to create a successful post-go live story - one where the system is well adopted, the people are empowered, and the outcomes are sustainable, and it begins with all of you.

• What does success look like for you – An exercise on ‘Perspective’
• Why implementations fail even with the best technology
• When to engage stakeholders on the journey
• How to avoid the ‘Lift & Shift’ approach
• Resourcing right to build project resilience
• When to bring in your change champions

3 Key Learnings

1. Redefine Success – It's Not Just About Go-Live. True success isn’t just on-time and on-budget. Discover how to track meaningful results through post go-live experiences that reflect real business value.
2. Build Resilient Resourcing – Eliminate the #1 Cause of Implementation Failure. Don’t let resource gaps derail your success. Learn proven strategies to design a resilient project team that stands strong from kickoff to go-live and beyond.
3. Change Management shouldn’t be an afterthought. Change isn't optional, it's essential. Master the art of embedding change management to turn transformation into a win story for your organisation.

About Natalee

Natalee Leach is the Director and Founder of The Payroll Collective, a leading payroll consultancy that specialises in driving positive change to optimise payroll and people operations everywhere. With over two decades of experience in payroll leadership, she is well known for her ability to drive successful outcomes in the payroll space across almost all industries and businesses of all shapes and sizes.

She founded The Payroll Collective with a vision to elevate teams from the pits of data and compliance despair into an optimised space, where People, Process, Systems and integrations all work in balance and harmony to achieve success.

Natalee’s leadership has driven the company to deliver exceptional results for clients, offering services that range from payroll audits to full-scale payroll transformations. She is passionate about fostering a culture of excellence and continuous improvement, empowering her team to stay ahead of industry trends and being connected. As a respected thought leader, Natalee regularly shares insights on payroll best practices, particularly in compliance – ‘The Hot Topic’. Her dedication to helping businesses navigate payroll complexities has made her a sought-after consultant, known for her hands-on approach and commitment to client success.