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THE BIG CX SHIFT IS ON
The world is changing. Customers are more demanding. Customer loyalty is decreasing. New technologies are emerging. And the pressure is on for share of the customer – attracting them, keeping them, seducing them. An awesome customer experience can be your most potent differentiator. Customer Experience has shifted from being a marketing tactic to being a core strategic business function. Technology is the essential tool and enabler of this shift, which is why we are hosting CX Innovation & Tech Fest in partnership with the CXPA - Customer Experience Professionals Association™.
INTRODUCING OUR KEYNOTE SPEAKER, GEOFF ABLES
HOT TOPICS FROM 2018
These hot topics have evolved from 6 months of face-to-face research with 80+ industry professionals speaking their mind and sharing their challenges, trends and innovation investment plans.
TICKETS & PACKAGES
Your registration includes entry to Customer Experience Innovation & Tech Fest, the solutions showcase, lunches, refreshments and the networking drinks. You also receive electronic access to all content and the full participant contact list.
“Authentic and informed speakers, invaluable insights”