Josh Bersin
Josh Bersin
Renowned Corporate Learning & HR Thought Leader and Analyst (USA)
The Rise of Wellbeing and Employee Experience Takes Over

One of the biggest trends in employment is finding ways to make work easier. In this hot job market employees are quitting jobs in record numbers, and studies show that voluntary turnover rate is now over 15%. At the same time, people are working more hours, undergoing more stress, and feel less productive than ever.

In fact, productivity in all mature economies is slowing (output per hour worked) and most economists can’t even agree on the cause. Josh believes much of this is just the shift to new digital ways of work, but it’s clear from all his research that much of this is our companies adjusting to a highly networked, contingent, always-on way of getting things done.

In addition, corporate well-being is a bit of a crisis. A holistic view is required. We can’t just “bandaid” over poor management practices, lack of flexibility, unclear goals and rewards, or inflexible work conditions. Wellbeing is a management problem, ranging from a focus on health and wellness to a focus on productivity, purpose, and financial security.

For the HR community, this is a wonderful mission to champion.

Josh Bersin is a world-renowned thought leader and analyst in HR, corporate learning, talent, recruiting, leadership, technology, and the intersection between work and life. He is a popular blogger for, the Huffington Post a top LinkedIn Influencer.

Jennifer Candee
Jennifer Candee
Global Head of Talent Acquisition & Employer Brand, Mondelez (UK)
From MondeWHO to MondeWOW – the Pain & Pleasure of Implementing Global EVP

Mondelez was formed as a new company in 2012 with a split from Kraft. Even with 90K employees, seven years later, people still didn't know who or what the company was about.  Learn how they "made it happen" with a new global EVP - the pitfalls, the migraines and the sweet success…

  • Getting to agreement
  • EBP vs. EVP - pick your fights carefully
  • Socialise, redo, socialise, redo - does the pattern end and where is it necessary?
  • Integration into new global strategy, new leadership framework, values and mission
  • Localisation and transcreation strategy across 13 business units
  • Internal and external comms strategy
Joel Casse
Joel Casse
Global Head Leadership Development, Nokia (GER)
Transforming the Way We Lead - Developing the 21st Century Leaders

Imagine skiing down a steep run. To increase your chances of success, you need to counter-intuitively lean forward into the slope not backwards and away from it. Now imagine a fast-paced world where work is increasingly knowledge-based, the workforce is multi-generational, well educated, informed and has different expectations.

In a similar counter-intuitive way, leaders need to let go of the traditional command, control and directive approach to succeed. This is easier said than done even when leaders rationally get it. What can business do to create 21st century leadership?

Understand the forces behind the resistance. Don’t delay, start with your next gen leaders, review programs and vendors, tap into online solutions and more…

• Establish the context in which leaders need to lead
• Review traditional leadership styles and question those assumptions
• Share evidence from 360’s, insights and talent calibrations to show how deeply we’re anchored the traditional approach
• Make the case for new leadership approach

Michael Vaz
Michael Vaz
VP Learning & Development Asia Pacific, Accor (SING)
Getting to the Heart of Goliath (a Giant–Sized Transformation Story)

Examine the seven success stories of the Accor Transformation Journey they called “The Heartist Journey”.  Often referred to as a giant in the hospitality world, Accor has been on a journey of transformation, acquiring various brands, each with their own culture, moving towards a brand new augmented hospitality approach.

The Heartist Journey has given everyone a new starting point, a unified starting line to build a culture on truly human principles. We’ll explore exactly how we have achieved some amazing results.

  • Journey powered by the people, for the people
  • Bring purpose back!
  • EMO AF is Emotional and Fun!
  • Energy is the centerpiece
  • It is what you call it!
  • Powered by leadership
Sarah Brown
Sarah Brown
Learning Strategist & Designer, Google (SING)
Building for the Future: Using Urgency, Storytelling and a Great Plan to Overcome Fear, Uncertainty and Doubt

As organisations grow, and work increases in complexity, L&D teams are needing to rethink how they meet the needs of their learners. Increasingly, they need to deliver multi-modal, personalised, moment-of-need development opportunities, and do so at scale.

For many L&D teams, doing this requires a shift in not only what they deliver, but also how they deliver it, potentially constituting a monumental change in their identity. How to materialise and land this identity shift will take both time and headspace - resources that are increasingly hard to come by, as teams struggle to deliver on current organisational needs.

This two-part presentation will cover how Google’s People Development team is tackling this challenge, addressing the change management process we went through in creating our future-oriented research and design incubator.

  • Context: when Google’s team realised they needed to change and why
  • Challenges: finding the right time, structure and people, and convincing stakeholders
  • Underlying psychology: people fear the unknown (the future = unknown). This aversion manifests as FUD (fear, uncertainty, doubt)
  • How you can help: Use USP (urgency, storytelling, a plan) to overcome FUD


In this session, participants will learn three tools to help them activate change within their organisations. Specifically, they will learn how to help those around them navigate their fear, uncertainty and doubt about the future, using the tools of urgency, storytelling and planning.

Lars Schmidt
Lars Schmidt
Founder, Amplify and Co-Founder, HR Open Source (USA)
The Future of Employer Brand

The field of employer brand is transforming how leading companies build winning talent strategies. No longer an experimental luxury, employer brand is now a foundational element of how companies attract and retain talent.

In this highly interactive and engaging session, author and industry-leader Lars Schmidt will guide you through the evolution of employer brand with a focus on what's now and what's next - from AI to augmented reality. He'll share case studies and examples from companies who are leading the way and lead a lively Q&A to answer all your employer brand questions.

Lars is the founder of Amplify, an HR executive search and consulting firm that helps companies like SpaceX and Hootsuite navigate the future of work. In 2015, he cofounded a not-for-profit aimed at democratizing access to modern HR practices - HR Open Source ( HROS is a (free) global community of practitioners who collaborate and share learnings to prepare themselves, and their organisations, for the future of work.

It's Time For a New Era of Human Resources - 21st Century HR

The field of HR is at a turning point. The days of transactional personnel are numbered. A new model of HR is emerging that is crucial to organisational transformation and growth. A model built for the 21st Century, driven by data and business acumen, and deeply linked to business strategy.

This interactive session, led by 21st Century HR Fast Company contributor and podcast host Lars Schmidt, will spotlight key elements of a modern HR function. It includes tips on how HR leaders can stay on top of emerging technology and trends - ensuring they evolve with the industry and future-proof their careers.

Lisa Zweber-Smith
Lisa Zweber-Smith
VP Diversity & Inclusion Strategy, MGM Resorts International (USA)
Leveraging Diversity of Thought to Drive Innovation

Challenges cannot be solved using the same level of thinking that produced them. To find creative and innovative solutions to traditional problems, we must consciously seek out new voices, new ideas and new methods of problem-solving. Join this session to hear how a global entertainment and hospitality company has embraced a repeatable process for human-centered design thinking built to leverage diversity of thought.

Learn about and begin to apply a method/toolbox that drives innovation. This highly engaging and interactive session is designed to build knowledge of proven innovation tools and to help you understand how to identify and leverage diverse styles, voices, and thinking to ensure multiple perspectives are considered during the problem-solving process.

• Understand why leveraging diversity of thought leads to better solutions
• Learn the practical and proven method for innovation and design thinking
• Apply your learning as you work with others to solve operational challenges
• Leave with a toolbox of repeatable processes, steps, techniques and tools to enhance inclusion and drive innovation

Stacey Harris
Stacey Harris
VP of Research and Analytics, Sierra-Cedar (USA)
Secrets to HR Technology Success: Research Insights on Achieving Business Outcomes

Today’s HR leaders face rapidly changing workforce environments that require management of an overwhelming amount of data. The business case for HR systems is no longer a debate, but figuring out how to use these systems to achieve business outcomes and create an HR technology ecosystem that is ready for the future of work is still a major question mark.

Stacey will share the secrets to HR technology success collected from over 14,000 organisations and 22 years of the longest running global HR System Survey in the market.

  • Understanding the value of an HR technology ecosystem
  • Top five factors in achieving business outcomes with HR technology
  • The HR technology practices that don’t lead to business outcomes
  • What you should focus on in preparing your ecosystem for the future of work