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2025 Agenda

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SWAT Approach to Business Transformation at Pace

25 Jun 2025
Track 1

We need change. We invest in change. Yet nothing seems to change. Sound familiar? Despite how much we invest in business transformation, many organisations struggle to deliver change. At the same time, organisations find themselves needing to pivot quickly to meet the needs of their external environments.

In this session Dani and Suzie walk through their journey of turning a crazy idea into a practical approach for leading business transformation at pace. Drawing inspiration from law enforcement SWAT teams  learn how , through iteration and experimentation they discovered a fit-for-purpose approach that has now delivered multiple outcomes for the business.

  • The problem to solve: Enabling the business to change at pace
  • The approach: The SWAT Approach to Business Transformation
  • The results: The quantifiable outcomes we delivered
  • Recommendations: Our lessons learned

3 Key Learnings

  1. Learn how to solve macro adaptive non-linear organizational challenges that require cross-functional teaming working toether
  2. Understand how to enable teams closest to the problem to develop solution 
  3. Discover the power of combining methodologies to create a fit-for-purpose approach to meet your business’s unique needs 
Speakers
Dani Chesson , Founder & Director Design Thinker Institute, Fonterra
Suzie Lewisham , People & Culture Director, COO, Fonterra