A few years back, in our retail world HR was a transactional word –  we were the people to hire, fire and do copious paperwork in between. Mitre 10, with the adoption of its new operating model 5 years back, intentionally committed to building a cohesive, comprehensive people ecosystem. That ecosystem is in equal parts made of people technology, change management and leadership development. We have tried, failed and refined across our People Experience milestones over these years. Ian Dalrymple and Sam Carter have been at the heart of our transformation efforts and will share everything from the nerd details to the gotcha moments that have helped us step up our game.

In this session, we will talk through:

• Starting with a clear vision of your People Experience and then being obsessive about it
• Making the link from People Tech to commercial outcomes
• Finding your quick wins
• Selecting fit for purpose People Tech
• What to do when your Tech fails  

3 Key Learnings

1. Be obsessive about PX every step of the journey
2. Understand your value proposition and be able to articulate it well
3. Fail fast fail forward