Performance Conversations: How to Enhance Engagement, Performance, and Retention 

Increased engagement, higher levels of performance, and employees who take pride in delivering longstanding impact are possible for every workplace if employees are empowered, supported, and encouraged to invest their full potential at work.  However, the best outcomes are not possible unless employees feel like they are valued, belong, and are provided with the right support.  Engagement requires an emotional component built on trust, caring, and mutual appreciation.  Managers themselves can upskill their approach to leading and managing their teams using advanced techniques for better communications, relationships, and rapport, thereby enabling better and unlimited results.    

• Define employee engagement in novel and practical manner
• Uncover hidden predictors of engagement and how to enhance it
• Learn the science behind employee belonging and how it affects retention
• Discover the relationships, rapport, and results continuum
• Apply Positive Psychology principles to improve enhance employee wellbeing
• Learn how asking better questions can improve work relationships and performance
• Learn the Magic 3 Performance and Retention Questions

3 Key Learnings

1. How to enhance employee engagement
2. How to improve employee fulfillment and retention
3. Learn the pioneering Performance Conversations® method to improve employee retention, productivity, and results

About Christopher

Chris is a retired HR executive having served as the chief human resources officer for William & Mary, the nation’s second oldest university; the Virginia Community College System, a network of 23 colleges in the commonwealth; and Bates College in Maine, one of the U.S.’s top 25 liberal arts institutions.  He is now managing director with Storbeck Search where he recruits and places ‘C-suite’ executives at universities across the country.  His experience with search runs deep having authored two books on the higher education search committee process and being the author of an “Ask-The-Expert” blog with HigherEdJobs.com.  

He is a consummate human resources professional having experience as an author, consultant, and lecturer in addition to being an accomplished practitioner.  He teaches graduate level HR courses at the University of Richmond.  He is a former question writer for the PHR and SPHR examinations administered by the Human Resources Certification Institute (HRCI).  He is also the author of numerous human resources related articles and four books, including Search Committees: A Comprehensive Guide to Faculty, Staff, & Administrative Selection, and most importantly, Performance Conversations: How to Use Questions to Coach Employees, Improve Productivity, and Boost Confidence (Without Appraisals), which was published by the Society for Human Resources Management, the world’s largest HR association. 

He has delivered keynote presentations at conferences and consulted with over 100 public and private sector clients in the US, Canada, Australia and South Africa on HR related topics.  He holds a master's degree in HR Management, a doctor of philosophy degree in HR Development, and he is twice certified human resources professional.  Chris is also a retired Lieutenant Colonel from the United States Marine Corps Reserves.